A simple free standing dome tent that is easy to set up. One large twin track door with its own window allows for easy entry and a view. There is a window in the rear wall and 2 large vents in the side walls. The brow pole over the door allows the window to remain open even in the rain, to allow moisture to escape. A bath tub floor keeps seams up off the ground to prevent leakage. Sewn in pockets and a gear loft (included) help keep small items off the floor and a large duffle style carry bag to make packing up a little easier.
Return Policy
Buyers wishing to return merchandise to us must first e-mail our office and obtain an Authorization number. Authorization numbers are valid for 30 days from the date of issuance, and must be obtained within 30 days of ship date. Returns will be handled in a timely matter.
Returnable Merchandise:
Anything that has NOT been used
Defect found BEFORE usage
Not used or defective but ‘not what you were looking for’ (Will be charged a 15% restocking fee)
Non-Returnable Merchandise:
Anything USED
Defect Found AFTER usage(will be REPLACED)
3 years from the date of purchase
What is covered:
Warrants to the original purchaser that its products are free from defects in material and workmanship.
What Is Not Covered:
Shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use (e.g., Ultraviolet (UV) light damage on tents, exhausted zippers), or defects caused by accident, abuse, alteration, animal attack, storm damage, misuse or improper care.
What We Will Do:
If after inspection we find that a product failed due to a manufacturing or material defect, we will repair or replace the product, at our option, without charge.
How to Obtain Warranty Service:
Return the product, freight prepaid, to the GIGA TENT Customer service department. For return authorization e-mail our office and obtain an Authorization number. Authorization numbers are valid for 30 days from the date of issuance, and must be obtained within 30 days of ship date. Returns will be handled in timely matter Collect shipments or shipments without return authorization will not be accepted.
Repairs:
If your Product needs service or repair due to normal wear and tear, animal attack, accident or some other reason that is not covered under the warranty we will provide the necessary service for a reasonable charge, plus shipping and handling. We require that products accepted for any repair must be properly cleaned according to our recommended care instructions. Please send your product or component that requires repair (e.g. tent fly), postage prepaid, along with a description of what needs attention.
REPLACEMENT PARTS:
Replacement parts may be ordered with consumer service at 1-877-TENTS 01 (836-8701)
Please give up to 5 business days for replacement parts to ship out. If something needs immediate attention, please keep us informed.
We accept Visa/MasterCard and American Express
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