Schoenhut's exquisite, small replica of a full-sized concert grand is a great choice for a child with serious musical aspirations. Its hinged top, when open, enhances the piano's lovely chime-like tones, the sound that makes Schoenhut toy pianos charming and unique. The lid is designed to raise and lower gradually, so as not to slam down on little fingers. Three full octaves provide a good foundation for the transition to an 88-key piano. Enjoyed by adults as well as children, this model is popular with professional toy piano musicians who use them routinely in performances. Includes: Schoenhut's Learning System and Bench.
returns
To return your product:
1) Contact us to receive a Return Merchandise Authorization (RMA) number and instructions on returning the product (Merchandise returned without an RMA number will not be accepted).
2) The product must be returned within 10 days of receipt.
3) The product must be shipped pre-paid and insured. Additionally, the original packaging and box must be used for return shipping. Otherwise damage could occur, which may void the replacement option.
4) Upon receipt of the product (in original condition) at our factory you will be issued a refund of the merchandise amount minus a 15% restocking fee.
5) shipping charges are not refundable.
issues
In the unlikely event that something is wrong with your product:
1) Notify us of the issue within 10 days of receipt
If it is determined that a replacement part is required to resolve the issue, it will be sent to you directly at no charge.
3) If the issue cannot be resolved a Return Merchandise Authorization (RMA) number will be provided, along with instructions for returning the item to us (Merchandise returned without an RMA will not be accepted).
4) The original packaging and box must be used for return shipping. Otherwise additional damage could occur, which may void the replacement option.
5) The returned item will be inspected at our factory. Upon verification that the issue is a result of mishandling during shipment to the customer or a manufacturing defect, a replacement will be sent to the customer at no cost.
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