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TopToysPlus is upfront



TopToysPlus
Your TRUSTED Online Toy Store

We started our store to sell Toys, Games and Sporting goods in 2006 and have many satisfied customers.
Many of the toys are educational and help children learn while having lots of fun at the same time.
The games are exciting, challenging and educational too, and most of all they are FUN TO PLAY!

We strive to provide Top quality products and are working with established vendors and their quality products.
We are authorized resellers for many products.



We are working with different vendors, so please read the shipping and handling information before buying. In several cases we ship directly from the vendors warehouses, which are located all over the US and Canada.  


Shipping happens as quickly as possible and always within 2-10 days after receiving your payment.
We will email you a confirmation and/or tracking number as soon as the product is shipped.

We do not ship International or to Hawaii and Alaska. We combine shipping as much as possible, however our vendors ship from different locations, so please check with us if this applies to your items.
Sorry, no shipments to PO boxes.

The products are shipped using UPS    , Fedex   or USPS .  
We are asking for a phone number so the carrier can contact you in case there is a problem with your delivery.

Incorrect addresses provided by the customer that result in cost to us will be subject to additional shipping charges. If a package is canceled or refused after it has already shipped, the customer is responsible for all shipping costs to the intended destination and return to the warehouse.

Customer satisfaction is important to us, so if you are not completely satisfied with your purchase, please contact within 5 days after receiving your item.  

Should any of our products become out of stock due to high demand, customers will have a choice of waiting for item on backorder, a store credit towards any other item in our store, or a complete refund.  
For some products the sale is final and no return are accepted expect for defective items. This is stated in the product descriptions.

Returned merchandise must be in new, unused condition in the original box with all documentation, packaging and warranty information included. The original box also must be clean, unmarked and undamaged. Once the original item is returned, we will refund the amount you originally paid for your item (minus shipping cost). The customer is responsible for all shipping costs related to the transaction. Several items require a restocking fee of 10% - 25% based on the manufacturer, please contact us for the details.

If we made a mistake and shipped the wrong item, we pay for all shipping costs related to that item.

Shipments to California are charged with a 9.5% sales tax.

Contact us via email at Sales@TopToysPlus.com when you have questions.


Contact Information:

TopToysPlus
988 Governors Bay Dr
Redwood City, CA  94065

Customer Service:  650-206-TOYS (8697)
9.00 am-5.00 PM Monday-Friday PST Pacific